Driving sales through PR with Chipolo

Covering over 200 countries, Chipolo has built one of the largest Lost and Found networks, helping people find over 50,000 items a day including keys, wallets, passports and laptops.

Company GOAL:

Chipolo wanted to continue to build brand awareness to drive sales as well as grow their community and network to help even more people keep track of their belongings.

Clarity’s Challenge:

Chipolo wanted to focus on the UK, which they had done little promotion in before. We needed to get people talking about Chipolo and take on well known tracking brands to secure our share of the market.

The first thing we had to do was get Chipolo in front of journalists, and ensure they knew what set Chipolo apart from other trackers such as the colourful design and removable battery. We also wanted to show the versatility of the range of products and fix our place in the shopping pages.

We positioned Chipolo trackers as the perfect present, whether it’s for Christmas, Mother’s Day or Valentine’s Day, for the millions who lose items – especially when the average person spends three days a year searching for their belongings!

We identified which Chipolo tracking device would resonate with different press, and their readers, then conducted a big media drive to secure reviews and product placement on shopping pages and gift guides. We secured coverage across Evening Standard, Metro, Lonely Planet, the Sunday Express and much more.

For the launch of Chipolo fruit edition, the cutest fruit themed trackers, we put together the ultimate summer kit as a reminder that holidays and festivals can quickly become memorable for all the wrong reasons when you lose your things.

“The PR created understood the importance of creating a great community… and the importance that a tracker on your keys or purse needs to be fun and stylish if you’re taking it with you everywhere”
Nika Kramžar, CMO, Chipolo

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Chipolo is now seen as one of the leading tracking devices for consumers, a big step for the brand that was barely mentioned in the media less than a year ago. The campaign for the fruit edition was the most successful to date, and thanks to the demand Chipolo extended sales for an additional month.

Results

21 Tier One pieces of coverage including Metro and Evening Standard
170M online readership
249K estimated coverage views
3.41M circulation

selected press

Chipolo Introduces Its New Lineup of Trackers, and They're Fruit Themed

Chipolo has introduced a new accessory for the summer, and it's not a handbag or a bathing suit -- it's a Bluetooth tracker. And while these little devices are aesthetically pleasing, they're more than just something to look at. Rather, they're here to help prevent you from looking for your lost property. 

Best tech gifts under £50

From presents for family members to gifts for your partner (or yourself), it’s certain that there is a quirky gadget or time-saving device to suit all tastes.  When you’re shopping for tech gifts, it’s important not to be won over by gimmicks and fancy packaging. What you want are things that will stand the test of time, be fit for purpose and actually bring joy to the person you’re giving them to.  

Style List: 30 little pick-me-ups

Something caught your eye in this week’s magazine?

more of our work

Tempow

Company Goal: Build the Dolby Labs of Bluetooth

Clarity’s Challenge: Paint a hardware vision using only software

Led by one of the most energetic, engaging, and hardest hustling young startup CEO’s in the world, Vincent Nallathamby, a small team of engineers out of Paris embarked on a mission tech giants long ago abandoned: unlocking the true potential of the Bluetooth protocol.

Few people think about it when pairing their phones to earbuds or a home speaker system, but Bluetooth is an incredibly powerful piece of software that can be used for so much more than “connect device A to device B”. Back in 2016, Vincent and the team at Tempow took this misunderstood piece of tech under their wing and built the Tempow Audio Protocol (TAP) with the initial application of allowing one phone create a surround sound system with any number of speakers from any 3rd party brand.

This test case proved incredibly fruitful when they caught the eye of Motorola and became one of the showstopping features for the Moto X4, unveiled at IFA 2017.

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Face.com

Company Goal: Bring Face Recognition to the masses

Clarity’s Challenge: Put the “Face” in Facebook

These days, we take face recognition for granted, as it does everything from unlocking your phone to helping police find missing persons. Not that long ago, however, mass adoption of face recognition was still locked in the realm of science fiction. Unlocking the potential of this nascent technology was the challenge faced (ahem) by Face.com when they launched back in 2008 with a small team based in Tel Aviv. Another challenge, this time for Clarity: like most great sci-fi technologies, teaching computers how to identify any human, anywhere seemed just as likely to spawn Skynet as the iPhone X.

The team needed a strategy that put a friendly face (ahem again) on a deeply technical product that had just as many potential pitfalls as benefits. Working with Face from the moment they launched to their acquisition by Facebook in 2012, the Bay Area Clarity team developed a strategy that highlighted both the consumer and developer-friendly sides of the company. Primarily, they provided API resources to software developers, large and small, including a variety of programming tools centered on face recognition and face detection. A significant part of our role with Face.com was building out their developer network, from small independent app developers to large multi-national partners such as Intel.

We helped Face.com grow their developer community from an initial node of several hundred people to a community of more than 45,000 active members, through a combination of media outreach, direct messaging, newsletters, events, Hackathons and speaking opportunities.  Face.com grew to be the premier provider of consumer face recognition and detection on the Web.

Whether it was launching direct to consumer products like Photo Finder (to find photos of yourself on Facebook), highlighting odd and attention-grabbing consumer applications from Face users, or putting on amazing parties featuring the vocal stylings of Randi Zuckerberg – Clarity also developed strategies designed to demystify this extremely mysterious tech.

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Loqate

Company Goal: Dominate B2B Location Data

Clarity’s Challenge: Break through Black Friday

Cutting through the noise during the stretch from Black Friday to Cyber Monday is almost as challenging and stressful as actually shopping during that weekend. But, when Loquate challenged the Clarity London team to do just that, we didn’t flinch. Over the course of 2 months leading into Black Friday, Clarity and Loquate developed what would be known as the award-winning “Golden Quarter” campaign. Understanding that media outlets would be cranking out retail analysis articles fast and furious during this weekend, Clarity turned Loquate into *the* go-to resource for any media outlet looking for shopping data and expert analysis.

In addition to creating a series of stories based on PCA’s real-time ecommerce data, the PCA Predict team actually spent Black Friday at the Clarity London offices, which were converted into a non-stop News Room, serving up live data to hundreds of journalists as Black Friday and Cyber Monday evolved.

To say that the Golden Quarter campaign was a success would be an understatement. The fantastic results the team achieved were recognised at group-level and several customers got in touch to request our bespoke data reports, which has supported our sales and customer delivery teams in strengthening key relationships. Not only did we generate wall-to-wall media coverage in the most influential media outlets in the country, but we also saw a 29% increase in new business between October and January when compared to the year before.

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