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How do you Airbnb a remote yurt in Mongolia that moves multiple times a year, has no street address, and and is only accessible after a 3 day trek via reindeer? No, this isn’t some horrific future SAT question – this was an actual challenge posed by Airbnb as they searched for the next great adventure travel experience. Thankfully, what3words was the only tech startup in the world capable of answering that challenge. Using their global addressing system that divides earth into 57 trillion 3m x 3m squares, each with its own 3-word address, what3words unlocked an entirely new adventure travel experience for millions of Airbnb users practically overnight.

Now comes Clarity’s (arguably) more difficult challenge: how do you get travel writers, whose technology coverage doesn’t go much deeper than “10 best action cameras for your next vacation,” to care about the deeply technical problem of creating a new, geocoded, addressing system?

While we’d love to say we dropped a bunch of reporters in the woods of Mongolia with food, water and a compass (we’ll do that next time), our strategy for this campaign came down to good, old-fashioned storytelling and a hefty dose of grit.

We saw the Airbnb news not just as an opportunity to tell the story of remote global addressing, but also the explosion of adventure travel across Airbnb, the need for sustainable tourism, and how what3words helped preserve these people’s traditional ways of life. As a result, we garnered attention across travel media, both in the US and internationally.

We also leveraged the Airbnb news to meet with some of the world’s top technology press in different verticals critical to the what3words mission: automotive, smart cities, industrial logistics and more.

Results

The what3words CMO met in-person with 10+ reporters from Travel & Leisure, the New York Times, Popular Science, The Information, and a host of others.
Secured 30+ pieces of international coverage for the Airbnb partnership alone in publications ranging from TechCrunch to Conde Nast Traveler.
Delivered on a secondary goal for what3words of establishing a local footprint in the Bay Area with coverage online and in print in the San Francisco Chronicle

selected press

Aspiring Nomads Can Now Stay with Actual Nomads in Mongolia

Mongolian nomads move every few weeks as part of their traditional lifestyle. Aspiring nomadic travelers like to forsake the idea of a permanent address for the chance to bop around the world with the internet as their main tether to work, family, and community. Now, thanks to a partnership between Airbnb and the London-based tech startup what3words, those two types of nomads can now meet up somewhere on the Mongolian steppe.

You Can Now Book a Stay in the World’s Most Remote Airbnb

Travelers can now spend their days learning the ways of nomadic tribes and families in Mongolia thanks to the opening of the world’s most remote Airbnb. Mongolia’s valleys are home to a large nomadic population who often relocate throughout shifting seasons to feed their livestock. While the tribes are open to engaging with tourists, finding ways to track and pinpoint their location and convey this information to travelers can get difficult, which is why Airbnb has teamed up with what3words to make accessing these remote locations a possibility.

No address on that Mongolian yurt? ‘Human-friendly’ GPS helps you get there

Where in the world are you? The answer could be a street address, or numeric GPS coordinates expressing latitude and longitude. But many locations lack street addresses, and GPS coordinates are long and cumbersome.

What3words entices investment from Sony’s Innovation Fund

A universal system to index the world’s locations might sound ambitious, but that’s exactly what Chris Sheldrick and Cambridge mathematician Mohan Ganesalingam set out to build six years ago with What3words. Their mnemonic alternative to longitude and latitude coordinates consists of 57 trillion three-meter-by-three-meter squares spanning the entire globe, each associated with a unique address made of three words — like ///kicks.mirror.tops (the White House) and ///filled.count.soap (What3words’ London office).

Airbnb uses What3words locations so you'll find your host in a Mongolian forest

A partnership between Airbnb and What3words means you can now use your phone to navigate to a tent deep in the forest of northern Mongolia. What3words gives every 10-foot-square patch of the Earth a three-word label, providing a digital locator not just to homes and businesses but to sites that don't have addresses. For example, the enchanted river at the Jardin d'Acclimitation amusement park, just west of Paris, is purist.decay.spoken.

You'll Need a Reindeer to Get to This Airbnb in Mongolia

This is likely to be one of the most remote—and extreme—Airbnbs in the world. You land in Ulaanbaatar, Mongolia's capital, hop in a propeller plane to the Taiga forest of northern Mongolia, and trade flight for a 4x4 once you arrive at the forest's edge. Then, when the roads disappear, you're met not with horses, but with reindeer, which will cart you three hours to your final destination: an Airbnb tepee with your hosts, Otgonbayar and Zorigt, members of the nomadic Dukha tribe.

What3words divides the world into trillions of 10-foot location squares

What on Earth am I talking about? A more appropriate question would be, "Where on Earth am I talking about?" The three-word codes are a few of the unfathomably many that have been developed by a company called What3words. The company has parceled our home world into 57 trillion 10-foot squares. And as it happens, that's about the same number of unique three-word permutations one can create from a 40,000-word vocabulary in a language such as English. If you'd like to know the three-word code of your favorite destinations, you can look it up in the company's free mobile

more of our work

Neos

Company Goal: Maximise sales of the flagship product, the Neos SmartCam, during Amazon’s Easter Deals week

Clarity’s Challenge: Educate audiences about the smart camera, its superb features and great price

Neos engaged Clarity to increase awareness of the Neos brand and maximise sales of their flagship product, the Neos SmartCam, during Amazon’s Easter Deals Week (April 8th to 14th).

The key objective was to sell, sell, sell by educating audiences about the new smart camera with superb features at a great RRP.

Clarity needed to execute a campaign that go beyond traditional press office activities. To cut through the noise around the Easter sales period, the team needed to reach consumers across the channels they were on during the course of their daily lives.

As Instagram is increasingly the go-to channel for consumer marketing, Clarity activated a micro-influencer campaign in partnership with TRIBE, who represents influencers with follow counts from 1,000-10,000.

To generate genuine and authentic activity, Clarity and TRIBE put out a call to action for influencers across Neos’ target audiences (parenting, pet owners, general 25-55 consumer) to submit proposals incorporating the Neos SmartCam into their ‘lifestyle.’

The campaign drew 25 entries from lifestyle, pet and parenting influencers, and over the course of the campaign, Neos experienced a 900% uplift in sales

 

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Loqate

Company Goal: Dominate B2B Location Data

Clarity’s Challenge: Break through Black Friday

Cutting through the noise during the stretch from Black Friday to Cyber Monday is almost as challenging and stressful as actually shopping during that weekend. But, when Loquate challenged the Clarity London team to do just that, we didn’t flinch. Over the course of 2 months leading into Black Friday, Clarity and Loquate developed what would be known as the award-winning “Golden Quarter” campaign. Understanding that media outlets would be cranking out retail analysis articles fast and furious during this weekend, Clarity turned Loquate into *the* go-to resource for any media outlet looking for shopping data and expert analysis.

In addition to creating a series of stories based on PCA’s real-time ecommerce data, the PCA Predict team actually spent Black Friday at the Clarity London offices, which were converted into a non-stop News Room, serving up live data to hundreds of journalists as Black Friday and Cyber Monday evolved.

To say that the Golden Quarter campaign was a success would be an understatement. The fantastic results the team achieved were recognised at group-level and several customers got in touch to request our bespoke data reports, which has supported our sales and customer delivery teams in strengthening key relationships. Not only did we generate wall-to-wall media coverage in the most influential media outlets in the country, but we also saw a 29% increase in new business between October and January when compared to the year before.

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Currensea

Company Goal: Raise awareness of Currensea’s SME card as the best payments option for small businesses trading goods and services from abroad.

Clarity’s Challenge: Pivot Currensea’s consumer offering (a travel debit card) to a B2B offering in the midst of COVID lockdown.

Currensea is a travel money debit card which enables customers to spend directly from their main bank account when abroad, without charges or fees. Launching its consumer offering in January 2020, three months before the COVID-19 pandemic shut down international travel, it had to pivot to survive. So the team created a card for small businesses who wanted to continue trading internationally as cost effectively as possible through this difficult period. Currensea partnered with the B2B experts at Clarity in order to launch the new proposition.

The campaign, called Britain Back in Business, was a three-pronged approach to stagger Currensea’s B2B launch, driving momentum and leads over time and reflecting how Currensea’s product could power-up SMEs and the wider economy during a challenging time.

Clarity’s approach highlighted the product’s unique value add, generating awareness and leads for the company, which despite operating in the heavily affected travel sector, has not made any redundancies or put any staff on furlough, and continues to go from strength-to-strength. The campaign also made public the specific issues faced by the nation’s SMEs, showcasing Currensea as a trusted advisor for customers during a difficult time.

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