Website Support & maintenance
Ongoing website support & maintenance providing optimization and peace of mind
Website support can serve up all sorts of tasks and bugs. Our support team has the experience and knowledge to handle anything that may arise, ensuring that every site we support is maintained to the highest level."
Matt KnightHead of Development
Your website should be a 24/7 marketing machine - and sometimes that means needing ongoing support to keep it running smoothly. Our dedicated website support and maintenance team can provide our clients with the ultimate peace of mind that their site is running smoothly.
Clients on retainers gain access to our dedicated and fully in house WordPress support team based in our London office, all managed through an easy and transparent support ticketing system inline with a service level agreement (SLA).
Our integrated approach has earned us multiple awards and nominations.
Website Technical Audit
Before kicking off a new website support retainer, we carry out a full technical audit. This helps our developers to gain deep understanding of the site, and enables them to respond quickly inline with a SLA.
Dedicated Support Packages
Alongside our technical audits, our clients are given access to our support desk where tickets can be submitted to our team. As part of all support packages, we roll out monthly core WordPress and plugin updates to ensure your site remains stable and secure.
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Looking for a partner to help you reach your goals? We'd love to hear from you.
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